Mastering Maintenance: The Value of Collaboration and Cross Training Between Community Managers and Service Managers


October 11, 2023

For Community Managers and Service managers, collaboration and a clear understanding of their partner’s job and its challenges is key for making managing multifamily assets a success. Part of the challenge comes from the fact that Service Managers get promoted from within without a formal management and financial training.

The other side of the challenge is, you guessed it, basic formal maintenance training for Community Managers or the lack thereof. Collaboration between the apartment community managing partners is needed today more than ever, in the age of high customer expectations and instant gratification.

  • Leverage the power of shared knowledge
    Service Managers that communicate using the language of business have a better chance at a career path above site level
  • Understand the value of what your partner brings to the table
    The best outreach marketing tool? Your service team.
  • The value of a true partnership
    How a Community Manager’s support can become a key in achieving great resident satisfaction numbers
  • Understand how management decisions are impacting the business
    Spending strategically can improve the bottom line of an asset. Why it is important to spend in order to save.

Join Adrian Danila and the Webinar Wednesday Team on October 11, 2023 at 2pm Eastern Time to Discover The Value of Collaboration!

Special Member Perks! Being a member of the WVAA you get FREE access to Webinar Wednesdays!

Great webinars offered by the Multifamily Insiders are the largest premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance in your career! Through this program, you get access to innovative ideas, best practices, and emerging trends from a variety of topics, including customer service, leasing and marketing, resident retention, career advancement, leadership techniques, and other property management skills to become a superstar at your company!

To access any of the WEBINARS, simply click on the link below to register or send an email to [email protected], you will then be sent a link from the Multifamily Insiders allowing you access to the webinar.

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